Greetings, Sorry for the somewhat duplicate post, but I am really confused here. I upgraded to otrs-1.0.2-01 yesterday, and started receiving an internal server error, when I clicked on the 'zoom' link. The error in the user log is: [Thu Mar 20 16:12:29 2003] null: Argument "?" isn't numeric in numeric gt (>) at /home/otrs/otrs//Kernel/Output/HTML/Generic.pm line 730. [Thu Mar 20 16:12:29 2003] [error] Can't use an undefined value as a HASH reference at /home/otrs/otrs//Kernel/Output/HTML/Agent.pm line 402. I rolled back to version 1.0.1-02, which I was not seeing the error before, and now I am still seeing the error with the old version. Can anyone shed any light on what going on here? To make this even more confusing if I "lock" the ticket, then 'zoom' it work correctly. Also for the life of me I cannot find where/why that path has two slashes '//' it it. My Config.pm has: $Self->{Home} = '/home/otrs/otrs'; Notice no trailing slash. Any ideas? Andrew