Yes, I just ran the RPM

(First stopped Apache and OTRS, ran the RPM, started apache, started OTRS…)

For you safety you can (should?) of course backup the OTRS directory….

Regards,

Peter

Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Maurice James Ny
Verzonden: zondag 4 februari 2007 0:09
Aan: 'User questions and discussions about OTRS.org'
Onderwerp: RE: [otrs] Upgrade from 2.1.2 to 2.1.5

How exactly did you do it? Just run the RPM as usual?

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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Beugen, Peter van
Sent: Saturday, February 03, 2007 11:08 AM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Upgrade from 2.1.2 to 2.1.5

Changes in config.pm or made by the admin area (in ZZZauto.pm I think) will not be lost !

I upgraded from 2.1.2 to .3, .4 and .5 and all my configed stuff was unchanged

Regards,

Peter

Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Maurice James Ny
Verzonden: zaterdag 3 februari 2007 15:59
Aan: 'User questions and discussions about OTRS.org'
Onderwerp: [otrs] Upgrade from 2.1.2 to 2.1.5

Does anyone know how to manually upgrade from version 2.1.2 to 2.1.5? What files got changed and what the changes are? I don’t want to download the entire rpm or risk loosing any config modifications that I already made.