Daniel: Thanks!!! That fixed it. Michael Daniel Balan wrote:
Hello Michael,
Here is what I am using: <snip> #Response Format
$Self->{'Ticket::Frontend::ResponseFormat'} = '$Data{"Salutation"} $Data{"StdResponse"} $Data{"Signature"} <snap> hth, Daniel
--------- Monday, October 17, 2005, 7:16:47 AM, you wrote:
Michael> After upgrading from otrs 1.3.2 to 2.0.3, our signatures are no longer Michael> above the ticket messages when replying. The code below worked find in Michael> our Config.pm file for otrs 1.3.2:
Michael> # ms_style Michael> $Self->{ResponseFormat} = '$Data{"Salutation"}
Michael> $Data{"StdResponse"}
Michael> $Data{"Signature"}
Michael> $Data{"OrigFrom"} $Text{"wrote"}: Michael> $Data{"Body"} Michael> ';
Michael> Please advise on how to fix.
Michael> Thanks,
Michael> Michael Bush
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