22 Nov
2005
22 Nov
'05
11:20 a.m.
Hello, I've set a new installation of OTRS 2.03 (on SuSE 10.0, from rpm) to expand zoomed tickets by default, by changing the "ZoomExpand" value from default 0 to 1 in Kernel/Config/Files/Ticket.pm (line 186 in version 2.03): $Self->{'Ticket::Frontend::ZoomExpand'} = 1; This worked at first, but now the value seems to be ignored: on old and new tickets, the view stays unexpanded. The only other change I've made to the config files is to set the date formats to D/M/Y in Kernel/Language/en.pm, and that was working correctly with the expanded tickets last time I looked. All advice most welcome... Thanks, -- Jon