Re: [otrs] Agent notifications not to be sent to the tickets

Hi Ralph, On Wed, Apr 02, 2003 at 05:40:21PM +0200, Ralph M?ller wrote:

one more thing. We did switch on most of the notifications (new ticket, new answer, ticket move, ...). All these notifications are sent to the agents and to the appropriate ticket as well. Would it be possible to suppress the sending of the notifications to the tickets? This would help to better keep track of the importend information, especially in the expanded ticket view.

I removed the email-notifications from the 'TicketZoomExpand' view (2 minutes ago). .-)

Thanks and Bye Ralph

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.