Hi List,
We upgraded from 2.4.x to 3.1.11. It has come to our attention by a
customer that only
one person was getting New Ticket notifications, but when a note was
added all the
people in the email field of the customer record got the update
notification.
In researching this we found that if there was , space between email
addresses only
the last email address got the new ticket notification. If we take
out the space then all
the email addresses get the New Ticket Notification. 2.4.x didn't
seem to have this problem.
Is there an easy fix without having to go thru all of our customers
making sure there are no
spaces between the email addresses?
Thanks,