hi, i'm having trouble getting the 'PostMaster::PreFilterModule' working when following the instructions at http://doc.otrs.org/1.2/en/html/receiving-email-filter-module.html i'm running otrs-1.2.2-01 on a SuSE 9.0 with apache with mod_perl, mySQL etc. I seem to have everything i need working so far except 'PostMaster::PreFilterModule' Here is what i've put into Config.pm: [...] # ---------------------------------------------------- # # Dispatching rules for sorting / filtering mail # # ---------------------------------------------------- # # Job Name: 1-Match # (sort emails with From: @aol.com to Misc Queue) $Self->{'PostMasterPOP3::PreFilterModule'}->{'1-Match'} = { Module => 'Kernel::System::PostMasterPOP3::Filter::Match', Match => { From => '@aol.com', }, Set => { 'X-OTRS-Queue' => 'Misc', }, }; [...] I've got a seperate queue configured (let's call it MyQueue) and under AdminArea --> POP3 Account Management i've configured it to POP mail from an external account and it's set to Trusted=Yes, Dispatching="Dispatching by selected Queue", Queue="MyQueue", Valid=valid and when i send mail with 'no_such_user@aol.com' in the 'From' header to that POP account it goes to MyQueue instead of going to the Misc queue as it should. i've tried bin/PostMasterPOP3.pl -d2 and the logs show no mention of the filter at all. any ideas what i might be doing wrong? thanks, ~steven