Hi,

 

I am attempting to run OTRS on a Windows XP computer using Apache and MS SQL. I have setup the database using the MS SQL scripts provided by OTRS, although they needed a few minor changes.

 

I then edited the Config.pm file so OTRS will connect to my MS SQL database. I then ran CheckDB.pl to confirm that Config.pm was configured properly to connect to my database and everything checked out fine.

 

After that I tried going to OTRS to see if it worked. I typed in localhost/otrs/index.pl into my web browser and I received the following error.

 

Software error:

Not a CODE reference at C:/OTRS/otrs//Kernel/System/Ticket.pm line 136, <PRODUCT> line 12.

For help, please send mail to the webmaster (admin@your-domain.com), giving this error message and the time and date of the error.

Any help is much appreciated.

 

Dan King
Software Developer
Canadian Resident Matching Service
613.237.0075  ext. 241
(Toll free) 877.CARMS.42
171 Nepean Street, Suite 300
Ottawa
, ON, CAN    K2P 0B4
www.carms.ca

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