On Wednesday, May 26, 2004 2:00 PM
Jorick Astrego
We have a problem with newly created views that don't show in the queue's under preferences, change queue .. etc. The problem is that one of my co-workers created a queue once and made it a sub-queue of itself as he didn't understand it completely. I had to remove the queue by hand from the sql table
BEEP! BEEP! BEEP! Bad idea! BEEP! BEEP! BEEP!
but somehow newly created queues now don't show up anymore. Is there a way to repair this problem, where is the info for change queue pulled from?
Reinsert the queue. Set it to invalid to not use it anymore. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388