Look at a response for valid placeholder templates. Something like <img src="http://images.company.com/<OTRS_CUSTOMER_DATA_UserLogin>.jpg"> might work. Also, check out one of my older posts about overloading the http-link in CustomerUser Map: http://forums.otterhub.org/viewtopic.php?f=60&t=7787


On Mon, Nov 26, 2012 at 9:44 AM, Lars Jørgensen <ljorg6@gmail.com> wrote:
Hi.

I have this url-thingy: http://images.company.com/login.jpg

The "login" part actually corresponds to what OTRS calls "Login" in the customer information box. It's a repository of pictures of all our customers. Well, most of them. In my case, my login is "lajo" so that url would be http://images.company.com/lajo.jpg 

I would like to display a picture of the customer in that box. I can't for the life of me figure out where to even start. So far my best bet is LayoutTicket.pm, but as I don't know perl, I'm pretty much stumped.

Is there an easy(ish) way to get those pictures up on the page?


--
Lars


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