Hello everyone i'm got little issue with escalation of tickets with
"Pending reminder"  status.
In my default queue we have the following settings:
Escalation - First Response Time: 45 min
Escalation - Update Time: 90 min
Escalation - Solution Time: 180 min

When agent creating ticket new PhoneTicket.
With status "pending reminder"
Next State: "Next day"
and set's "Owner" himself.

We have a new ticket in queue with status "Pending reminder"
Ticket Locked on agent created this ticket.
Pending date - next day after creation (week, month, etc.... it's
never mind )

But escalation time starts running immediately!
and by 3 hours we get notification about  Ticket escalation...