browser issue was solved running a right <a href="http://otrs.SetPermission.pl">otrs.SetPermission.pl</a> ( variou Permission Denied errors in apache logs)<div><br></div><div>MV<br><br><div class="gmail_quote">On Mon, Aug 2, 2010 at 10:30 AM, Marco Vannini <span dir="ltr">&lt;<a href="mailto:marco.vannini@gmail.com">marco.vannini@gmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Sure... :( sorry. I&#39;ve read it too... <div><br></div><div>So... coming back to test 3.0 upgrade on a clean 2.4.7 installation ... </div>

<div><br></div><div>Thank you !</div><div><br></div><div><font color="#888888">MV</font><div><div></div><div class="h5"><br><br><div class="gmail_quote">
On Mon, Aug 2, 2010 at 10:25 AM, Martin Edenhofer <span dir="ltr">&lt;<a href="mailto:martin@otrs.org" target="_blank">martin@otrs.org</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">


<div style="word-wrap:break-word">Hi Marco,<div><br></div><div>can it be, that you use OTRS 2.4.7 with ITSM?</div><div><br></div><div>ITSM is not ready for OTRS 3.0 at this moment.</div><div><br></div><div> -Martin</div>

<div>
<br><div><div><div></div><div><div>On 02.08.2010, at 10:21, Marco Vannini wrote:</div><br></div></div><blockquote type="cite"><div><div></div><div>Hi all,<div><br></div><div>Some notes during the update process. In test I&#39;m using a gentoo having a production copy of OTRS 2.4.7 (that is on a fedora 11 though).</div>


<div><br></div><div>preupgrade script:</div><div>

<br></div><div><div>cadreghino otrs # cat scripts/DBUpdate-to-3.0.mysql.sql | mysql -p -f -u root otrs</div><div>Enter password: </div><div>ERROR 1061 (42000) at line 12: Duplicate key name &#39;ticket_until_time&#39;</div>




<div>ERROR 1050 (42S01) at line 50: Table &#39;virtual_fs&#39; already exists</div><div>ERROR 1050 (42S01) at line 63: Table &#39;virtual_fs_preferences&#39; already exists</div><div>ERROR 1050 (42S01) at line 73: Table &#39;virtual_fs_db&#39; already exists</div>




</div><div><div>ERROR 1101 (42000) at line 343: BLOB/TEXT column &#39;content_type&#39; can&#39;t have a default value</div></div><div><br></div><div>(can be not considered ?) </div><div><br></div><div>pl command:</div><div>




<br></div><div><div>cadreghino otrs # scripts/<a href="http://DBUpdate-to-3.0.pl/" target="_blank">DBUpdate-to-3.0.pl</a> </div><div>Start migration of the system...</div><div><br></div><div>Need Ticket::ViewableStateType in Kernel/Config.pm!</div>




</div><div><br></div><div><br></div><div>after a system restart, accessing with a Chrome 6b, I get :</div><div><br></div><div><div style="font-family:&#39;Times New Roman&#39;;font-size:medium"><h2>

Browser Warning</h2></div><div style="font-family:&#39;Times New Roman&#39;;font-size:medium"><p>The browser you are using is too old. OTRS runs with a huge lists of browsers, please upgrade to one of these. Please see the documentation or ask your admin for further information.</p>




</div></div><div><br></div><div><br></div><div><br></div><div>Going on testing with another browser. I&#39;ll update this if I&#39;ll get something else &quot;strange&quot;. </div><div><br></div><div><br></div><div>Ciao ! </div>




<div><br></div><div>MV</div></div></div>
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