Hi Ian,<br><br>I have OTRS with PosterMasterMailAccount running on a Windows 2k3 box without issues. I don&#39;t recall the exact modules you need but if memory serves me you just need to run PPM and find the Mail::IMAP and Mail:POP3 and a couple of other modules. If you run checkModules again you&#39;ll still get errors but provided you have the Mail::IMAP (which was my main concern) things should run smoothly.<br>
<br>If you have any issues, reply back and we can work through this step by step.<br><br>-Aleem<br><br><div class="gmail_quote">On Fri, Mar 14, 2008 at 7:35 AM, Ian Wells &lt;<a href="mailto:Ian.Wells@precision-point.com">Ian.Wells@precision-point.com</a>&gt; wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">




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<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000">Hi,</font></span></font></div>
<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000" face="tahoma"></font></span></font>&nbsp;</div>
<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000" face="tahoma">Another OTRS&nbsp;newbie looking for some advice.
</font></span></font></div>
<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000" face="tahoma">I&#39;m evaluating OTRS on Windows for our tech support desk.</font></span></font></div>
<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000" face="tahoma">Our support mail account is&nbsp;POP3S/IMAP on a remotely hosted exchange server and I understand that
 PostMasterMailAccount.pl will enable the use of this feature.</font></span></font></div>
<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000" face="tahoma">The question is once installed, the otrs.CheckModules script lists several packages that I cannot
 find using PPM (PERL newbie as well).</font></span></font></div>
<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000" face="tahoma">Has anyone got this working using the Windows OTRS version, or can anyone guide me through how to
 send/receive email&nbsp;using POP3/IMAP.</font></span></font></div>
<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000" face="tahoma"></font></span></font>&nbsp;</div>
<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000" face="tahoma">Thanks in advance</font></span></font></div>
<div dir="ltr"><font face="Tahoma" size="2"><span style="font-size: 10pt; color: blue;"><font color="#000000" face="tahoma">Ian Wells</font></span></font></div>
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