Re: [otrs] Company tickets

HelloPhilippe, Company Tickets are viewable for users with the same customerID. You can put several users into one group, i.e. for a company, when you give them the same customerID Philippe Roth schrieb:

Dear All,

We would like to know what is the difference between "My Ticket" and "Company tickets" in the customer interface? The tickets are the same under the both interface.

Many Thanks in advance, PHRoth Switzerland

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