Hi Aleksey,
Basically, OTRS supports all modern browsers. We have a blacklist of
browsers we *don't* support: we don't support Internet Explorer prior
to version 7 for the Agent interface, and Internet Explorer lower than
6 for the Customer interface. For Firefox, we don't support older
versions than 3 (but these are also no longer supported by Mozilla).
For upcoming OTRS 3.1, it will be a little different, because there
we'll also no longer support Internet Explorer 7 for the Agent
interface. For the Customer interface IE6 and IE7 will be still
supported.
The blacklist of unsupported browsers is in the release announcements;
see http://otrs.org/releases/3.1.0.beta1
Starting upcoming version 3.1, we also have a section of the Admin
manual which states which web browsers are supported:
http://doc.otrs.org/3.1/en/html/software-requirements.html#webbrowser-suppor...
--
Mike
On Mon, Dec 12, 2011 at 18:05, Aleksey Tsalolikhin
Hi. What a beautiful ticketing system OTRS is.
Small issue: I can't find a list of supported Web browsers. I've got a user on Firefox and they are getting the warning "The browser you are using is too old."
1. What versions of Firefox do you support, please? (I need to notify my user's IT department, as they are the ones who provide the Web browser.)
2. Could you please add to your documentation a list of supported Web browsers?
Thanks again for a gorgeous product!
Yours, Aleksey --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs