It seems its not possible from version 5 onwards. It was there in 3.3.3
Best Regards, Sujeeva Tissaarachchi
From: Paul Joseph Betha <paul.joseph@velankani.com> To: otrs@lists.otrs.org Sent: Thursday, 15 September 2016, 10:23 Subject: [otrs] Reg agent name on dashboard
Hello List,
Is it possible that when an agent logs in to his
dashboard, his name can appear on the top of the screen. Though now if we hover
the mouse pointer over the start symbol , it would show who is logged in , but
is the former possible?