Yes, i'm using NTLM integrated login. I want that when a customer or admin opens the IE that the user-credentials are automatically handed over to otrs... Greetings, david From: otrs-bounces at otrs.org http://lists.otrs.org/cgi-bin/listinfo/otrs [mailto:otrs-bounces at otrs.org http://lists.otrs.org/cgi-bin/listinfo/otrs ] On Behalf Of david.zeissler at gutmann.at http://lists.otrs.org/cgi-bin/listinfo/otrs Sent: Thursday, May 10, 2007 11:04 AM To: otrs at otrs.org http://lists.otrs.org/cgi-bin/listinfo/otrs Subject: [otrs] No $ENV{REMOTE_USER} are you trying to use NTLM integrated login? -Andy Lubel ________________________________ From: otrs-bounces at otrs.org http://lists.otrs.org/cgi-bin/listinfo/otrs [mailto:otrs-bounces at otrs.org http://lists.otrs.org/cgi-bin/listinfo/otrs ] On Behalf Of david.zeissler at gutmann.at http://lists.otrs.org/cgi-bin/listinfo/otrs Sent: Thursday, May 10, 2007 11:04 AM To: otrs at otrs.org http://lists.otrs.org/cgi-bin/listinfo/otrs Subject: [otrs] No $ENV{REMOTE_USER} Hi List, I'm try to setup OTRS using Microsoft LDAP as Backend for Customer & Agents. For the Login I want to use Http Basic Auth. By now I can login with my LDAP-User, but when I activate the following lines $Self->{AuthModule}=Kernel::System::Auth::HTTPBasicAuth; $Self->{Customer::AuthModule}=Kernel::System::CustomerAuth::HTTPBasicAut h; I get the following message in the OTRS-Log: [Notice][Kernel::System::Auth::HTTPBasicAuth::Auth] User: No $ENV{REMOTE_USER} !(REMOTE_ADDR: 127.0.0.1). What do I have to do so that OTRS get the current user? I'm using OTRS 2.1.7 + Windows Server 2003 (Apache, mysql) Greetings, david