Today I set-up a new instance of OTRS5 and diffed the tables against our very old, OTRS 5s installation (which has been migrated many times): --- vb-otrs.tables 2017-01-25 13:11:31.470065132 +0100 +++ otrs.tables 2017-01-25 13:11:39.093883923 +0100 @@ -16,6 +16,14 @@ | customer_user | | dynamic_field | | dynamic_field_value | +| faq_attachment | +| faq_category | +| faq_history | +| faq_item | +| faq_language | +| faq_state | +| faq_state_type | +| faq_voting | | follow_up_possible | | generic_agent_jobs | | gi_debugger_entry | @@ -35,6 +43,7 @@ | notification_event | | notification_event_item | | notification_event_message | +| notifications | | package_repository | | personal_queues | | personal_services | As you can see, out "old" instance has a few additional tables: faq_* and notifications Are these still needed? -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155