I figured it out... Works pretty good... ### shows dynamic fields based on ticket type ### switch ($('#TypeID').val() ) { case "4": document.getElementById('id Supervisor').style.display = 'block'; document.getElementById('id Department').style.display = 'block'; document.getElementById('id ProdLine').style.display = 'block'; document.getElementById('id Item').style.display = 'block'; document.getElementById('id Problem').style.display = 'block'; document.getElementById('id Solution').style.display = 'block'; break; default: document.getElementById('id Supervisor').style.display = 'none'; document.getElementById('id Department').style.display = 'none'; document.getElementById('id ProdLine').style.display = 'none'; document.getElementById('id Item').style.display = 'none'; document.getElementById('id Problem').style.display = 'none'; document.getElementById('id Solution').style.display = 'none'; break; } [% RenderBlockStart("DynamicField") %] <div id="id [% Data.Name %]" style="display:none;" class="Row Row_DynamicField_[% Data.Name | html %]" className="TicketFreeText Validate_Required ServerError" > [% Data.Label %]<div class="Field">[% Data.Field %]</div> <div class="Clear"></div> </div> [% RenderBlockEnd("DynamicField") %] On 10/31/2016 3:12 PM, Kent Kollasch wrote:
Hi,
I'm trying to show/hide dynamic fields on new phone ticket based on ticket type.
I'm having mixed results, only the first dynamic field shows up, the rest stay hidden. I've add the following to Custom/Kernel/Output/HTML/Templates/Standard/AgentTicketPhone.tt.
[% RenderBlockStart("TicketType") %] <label class="Mandatory" for="TypeID"><span class="Marker">*</span> [% Translate("Type") | html %]:</label> <div class="Field"> [% Data.TypeStrg %] <div id="TypeIDError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div> <div id="TypeIDServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
[% WRAPPER JSOnDocumentComplete %] <script type="text/javascript">//
### shows dynamic fields based on ticket type ### switch ($('#TypeID').val() ) { case "4": document.getElementById('id name').style.display = 'block'; break;
default: document.getElementById('id name').style.display = 'none'; }
}); //]]></script> [% END %]
[% RenderBlockStart("DynamicField") %] <div id="id name" style="display:none;" class="Row Row_DynamicField_[% Data.Name | html %]" className="TicketFreeText Validate_Required ServerError" > [% Data.Label %]<div class="Field">[% Data.Field %]</div> <div class="Clear"></div> </div> [% RenderBlockEnd("DynamicField") %]
Thanks, Kent -- Kent C. Kollaschmailto:Kent.Kollasch@artsway-mfg.com Director of Information Technology Art's-Way Manufacturing Co., Inc. Phone: (712) 864-0025 Fax: (712) 864-3154
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-- Kent C. Kollasch mailto:Kent.Kollasch@artsway-mfg.com Director of Information Technology Art's-Way Manufacturing Co., Inc. Phone: (712) 864-0025 Fax: (712) 864-3154 This message may contain information that is confidential and subject to privilege. If you are not the intended recipient and have received this e-mail in error, please disregard and do not open attachments, if any. Please note that the view or opinions presented in this e-mail are solely those of the author.