On Fri, Jan 7, 2011 at 1:26 PM, Armando Irazabal <armandoi@moxiongroup.com> wrote:

Hi Jan,

I tried addind the following line
$Self->{CheckEmailAddresses} = 0

And email is still mandatory but password is optional.

Any idea?

Message: 5
Date: Tue, 4 Jan 2011 16:01:45 +0100
From: Jan R?ssel <janruessel@gmail.com>
Subject: Re: [otrs] Customers without mail
To: "User questions and discussions about OTRS." <otrs@otrs.org>
Message-ID:
<AANLkTimfyw8y2ZA_FC+M778zoAFfdafUKCjqQPzm38z=@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

I am using telephone tickets along with disabling the check for email
adresses.
You can deactivite the email check in telephone ticket by adding:
$Self->{CheckEmailAddresses} = 0;
to the Config.pm

Then you can type in any name for the reporter of the ticket.
Regards,
Jan

On Tue, Jan 4, 2011 at 3:37 PM, Armando Irazabal
<armandoi@moxiongroup.com>wrote:

> Hi everybody,
>
> I need to setup (from agent interface ) a new customer who
> hasn?t any email account.
>
>
>
> Is it possible?
>
>
>
> Regards
>

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs