Re: [otrs] Unable to hit to RPC.pl

You should enable SOAP username and password in sysconfig, you can not use agent credentials in rpc.pl. Hth, Mike Op 15 feb. 2013 08:12 schreef "Jignesh Kakka (jkakka)" het volgende:

I created following SOAP message and tried to hit to RPC.PL****

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http://schemas.xmlsoap.org/soap/envelope/" xmlns:enc=" http://schemas.xmlsoap.org/soap/encoding/" xmlns:env=" http://schemas.xmlsoap.org/soap/envelop/" xmlns:xsd=" http://www.w3.org/2001/XMLSchema" xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance" SOAP-ENV:encodingStyle=" http://schemas.xmlsoap.org/soap/encoding/">SOAP-ENV:Header/SOAP-ENV:Body<Dispatch xmlns="/Core"><Username xsi:type="xsd:string">root@localhost</Username><Password xsi:type="xsd:string">root</Password><Object xsi:type="xsd:string">TicketObject</Object><Method xsi:type="xsd:string">TicketGet</Method>TicketID1</Dispatch> ****

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I got null response without an error message****

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When I try to query through Generic interface, it works fine(Note : The soap structure is different for generic interface). But RPC.PL doesn’t works****

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I tried following https://github.com/gtudan/OTRS-Client****

and http://sastriawan.blogspot.com/2010/01/using-javaxxmlsoap-to-access-otrs-soa... ****

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But they didn’t work.****

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Please guide me on this.****

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Thanks,****

Jignesh****

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