hi
as far as i know you can't have several smtp in otrs.
i think you need a separate smtp server which will do the dispatch
according to the from @.
regards
bastien
2009/3/25, Andrew Klino
All,
I've tried Googling this to no avail. Can any one tell me how this is possible? We need to make the "From:" address different for all outbound emails from OTRS per the queue they originate from. A secondary goal would be to actually have the outbound emails route through the appropriate SMTP relay for its address.
For example, if I reply to a customer from the "Widgets" queue, I want the outbound email to be from help@widgets.org. Or if I'm replying to a ticket in the "Scallywag" queue, it should read help@scallywag.net.
Clarifying the secondary goal, I would like emails sent from help@widgets.org to relay through smtp.widgets.org, and help@scallywag.net to relay through smtp.scallywag.net, etc.
I hope that makes sense. Any help would be greatly appreciated.
Thanks!
-A
-- Envoyé avec mon mobile