Re: [otrs] Ticket/Framework XML

I hadn't actually used the system config page -- I was just doing it by hand. I found the language on the Agent Preferences and set it to activ=0 and now everything is fixed. Go figure! Thanks ----- Original Message ----- From: "Shawn Beasley" To: "User questions and discussions about OTRS.org" Sent: Wednesday, January 16, 2008 3:34 AM Subject: Re: [otrs] Ticket/Framework XML

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