
8 Jan
2007
8 Jan
'07
8:11 p.m.
Hi all, this is probally a very newbie question for you, but how do i get the data on work units into a report? I dont see an option in stats for it, I am using OTRS 2.1.2. Is it something i would have to custom write a script for? I just want to be able to report on the amount of time each of my techs logs per week in OTRS. Any help would be greatly appreciated!!! -Jake