15 Sep
2016
15 Sep
'16
12:42 p.m.
Am 15.09.2016 um 14:23 schrieb Dimitrakakis Georgios:
Renee,
Thanks for the info. Although I 've looked for a solution before posting here didn't find it....
Anyway, the thing is that this changes everything to expanded and not just the queues part... Am I putting it in the wrong place? I am on OTRS v.5.0.11
Then you might need to check in the function if the tree belongs to the Queue select. But I have no system available to check that...
Regards,
G.
Kind regards, Renée -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de