Re: [otrs] customer info shows as none in ticket view

So for old tickets is there a way like reload cache or any script ? or only manual way possible ?

random person not in Customer database who has emailed his ticket doesn't have Customer Information, even if the customer has been created after the email arrives. Re-assign a customer to the ticket..

On Thu, Jun 27, 2013 at 6:23 AM, Darshak Modi mailto:darshak.modi@elitecore.com> wrote:

Hi,

I am trying to enable customer information in ticket zoom view, but it shows as none. Where should I check ?

Thanks Darshak --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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