8 Aug
2002
8 Aug
'02
3:48 p.m.
Hi Martin, long time no see, since Zurich. It was nice to meet you there :) Anyways, here is my question. I am ditching RT and going for OTRS. Now my problem is that we get around 20.000 Tickets a day and I would like to be able to archive all tickets that are > 6 months to a second system that is for archival only, to keep the current one nicely fast and clean. How would I go for that ? cheers Michael Bielicki