Hi Martin
Maybe i am doing something wrong but I have three remarks on the new release:
- When the customer has an attachment it doesn't show up with the agent
- Closing a ticket doesn't give a notice to the user automatically
- The customer doesn't see his history of tickets when logged in although the setting for this is yes
greetz
Hans Scheffers
JifLin B.V.
Leliestraat 7
7151 GH Eibergen