Re: [otrs] Making Customers Only able to Send tickets to certain queue's

That's a queue permissions thing, I thought it was initially confusing as well. Just put the rest of of your queues as 'admin' with only the 'submission' queue as 'users'. cheers, JeffG Jesse wrote:

I want to make it so that when when a customer creates a new ticket they can only post to a certain queue. right now I'm doing testing on a future ticket system and when I goto post with a user they can send a ticket to all the queue's.

thanks marshall

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