Re: [otrs] OTRS Variables.

Hello, On Fri, Jul 22, 2005 at 03:35:32AM -0400, Mark J. Nernberg wrote:

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From: Daniel Balan Organization: BitDefender Reply-To: "User questions and discussions about OTRS.org" Date: Fri, 22 Jul 2005 10:09:17 +0300 To: "User questions and discussions about OTRS.org" Subject: Re: [otrs] OTRS Variables.

I had a question like yours on 7/1/2004 10:57 AM (See: "[otrs] ticket id in the body" message) and that is what Robert from OTRS team told me.

Maybe v2 will have more

I was hoping to use some of the other values in my responses.

Go to the response section in the adminarea and take a look at the bottom of the screen. There you'll find the notes and a list of variables that you can use. This note section exists for all settings in the adminarea. Ciao, Christian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!