otrs-bounces@otrs.org schrieb am 18.11.2004 11:27:34:

> If I run a query on tickets owned by the agent none of them are
> locked!   If I manually unlock all locked tickets then nothing
> happens to these 8 tickets.
>  
> They're there but they're not, very weird

In the M$ world i would say "start everything new while closing the cellar windows..." in the real world i ran out of ideas.

Sorry,

Li