Re: [otrs] FAQ Database on 1.2b

23 Jan 2004

      Hi Christoph,

On Fri, Jan 23, 2004 at 11:35:50AM +0100, Christoph Kaulich wrote:
...
I have just installed the 1.2b, but I can't find the the way to
* new FAQ/Support/Knowlage database
   (with agent, customer and public interface)
Can someone point me to?
Agent:
Add the agent to the faq group (ro or rw) then (after relogin)
the agent will find the FAQ button in the navigation.

Customer:
Customer panel -=> navigation -=> FAQ

Public:
http://host/otrs/faq.pl
...
Christoph Kaulich
Martin Edenhofer

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