Just curious if anyone has done any work on reskinning OTRS at all? Some of the views (like the open tickets view) show a lot of information it would be nice to pare down to just a line or 3.

Also has anyone managed to get OTRS working with any of the CRM systems out there like Microsoft CRM or SugarCRM?

Thank you,

Jason Loven

Manager - Technical Services Department

Computer Associates, Inc.
36 Thurber Blvd, Smithfield RI 02917
Phone: (401)232-2600, Fax: (401)232-7778
Email: support@cainetserv.net

Web: http://www.cainetserv.com/