Am Mon, 2003-09-15 um 13.17 schrieb jerome@lemontreer.net:
13) again /scripts/restores.sh ... OK 14) I can log in with my username, I see the Queues and so on but the pop service doesnt work .
I think I have to recutomize Config.pm and var/cron Do you confirm ?
No, Config.pm should be the same as you had on the former box, but you probably have to install cron jobs again. Do a crontab -u otrs -l to see what's there. Do this as Root. If the CRON jobs are pretending to be running, have a look at syslog, which probably is your logging mechanism. Watch for output from OTRS itself as well as from your MTA (sendmail,postfix,exim and the like). The last thing: POP3PostMaster.pl is an outgoing process - could be the firewall mechanism on the new box doesn't allow this? You should see this in the firewall's logs, usually located in syslog, too. At last, is the new box capable of actually resolving the POP server's name? Some new system are correctly set up to see everything in the internal network, but have no clue of what outside servers are named. Look in your system configuration and issue a host my.popserver.example to see if the box can resolve it. If not, play with /etc/resolv.conf anbd your network setup. No, you need not have a DNS server running on the otrs box, although you may do so. htht, Robert Kehl