10 Nov
2008
10 Nov
'08
5:31 p.m.
Hello list, I am trying to form OTRS so that when shipment a mail to a mail direction the system generates tickets automatically and responds to the sender with the number of tickets and a message, as it happens when a mail is sent to demo@otrs.org http://webmail.compulinx.com.ar/imp/message.php?index=7#. Somebody knows of some tutorial or some aid to obtain this. Greetings and thanks.