Hello All!

I've a few questions.
What do people mean by CMDB?

Why is there a function for lock and unlock a ticket? And how to use it?

Thanks for all of your support!

Kind regards,
Sander

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/