
11 Apr
2007
11 Apr
'07
2:26 p.m.
Hello, I'm a new user of OTRS, it's really flexible and it feets perfectly to my needs, I have only one problem, I don't know if it's a mistake from me or if i want a function which doesn't exist. I have selected all queue as my custom queue and had selected yes to receive notification on new ticket. but i don't receive any mail when tickets are created under the webpage and i receive mail when requests are sent by mail. did i forgot something? I'm running OTRS 2.1.6 version, on debian testing and i'm using sendmail to send notification Thank you