
24 Apr
2016
24 Apr
'16
1:35 p.m.
Am 24.04.2016 um 01:59 schrieb Scott R. Morgan:
I am running OTRS 3.3 and everything has been running well for over 2 years now. Today, I had to update my POSTMASTER email password.
After that change, every time I reply to a ticket and click submit, I am prompted by Firefox browser to download index.pl. In chrome, the reply to window goes to an all white screen and hangs instead of closing and going the underlying ticket details browser screen. The data is getting posted to the system.
What could be causing this issue?
Are there any messages in the apache log? or in the otrs log? - Renée -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de