Hey folks, I'm running CentOS 5.3, and with "yum install otrs" I pick up : otrs-2.1.7-2.el5 I restart my Apache web server and try to go to /otrs/ on this machine, and it tells me Permission Denied. No big deal, I go into /etc/httpd/conf.d/otrs.conf and set "Allow from all" for the moment. Restart my Apache server and I'm in business. OK, great, now I can actually run /otrs/installer.pl. It goes through the installer just fine and then takes me up to the part where I'm finished and I'm at the initial login screen. Here I enter a UN/PW and when I hit the button to log in, it tries to download index.pl instead of run it! I don't get it because the installer ran just fine. My apache is pretty vanilla from Yum for this release of CentOS. I have mod_perl installed and it creates a file /etc/httpd/conf.d/perl.conf which I renamed to /etc/httpd/conf.d/a-perl.conf to make sure it gets read first (alphabetical). So all pretty vanilla stuff here. I also uncommented all of these lines from that perl.conf and restarted apache, but same problem. The first one was already uncommented from the RPM LoadModule perl_module modules/mod_perl.so AddHandler mod_perl .pl AddType text/html .pl DirectoryIndex index.pl Why does the installer run fine when it is .pl files, but the the system itself does not run? It tries to download the files. thanks, -Alan -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"