No. When CustomerID is not usefull for me, it can be an increamental ID by default.
Maybe an option in SysConfig would help it.
CustomerID Generating:
1. Admin Enter it.
2. Automatically increamental ID starts from X. (X can be 1, 100, 1000 or anything the admin wishes)
Hooman Mesgary wrote:I don't you can. What should OTRS put in there? A random string?
No, I mean when I am adding a "Customer User" there is mandatory field named CustomerID and I should fill it. How can I configure my OTRS to fill it automatically?
Nils Breunese.
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