Re: [otrs] Delete groups

Hi Andreas, On Wed, Jun 25, 2003 at 03:54:27PM +0200, Andreas Kienle wrote:

I have installed the otrs 1.01. How can i delete, some generate users, groups or qeue's?

Can i only do this direct in the mysql-databse?

OTRS is working with ID references. So it's not good to delete groups or users from the database. Because there could be a reference to this group -=> So the group of the queue would not exist. :-( -=> Set the group, user, ... to invalid and the group/user/... isn't used in the frontend (but still for references). PS: We will improve OTRS to delete group/user/... if there is no existing reference.

Thanks @ndy

-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --