Re: [otrs] OTRS to ignore certain emails

On Tue, Oct 14, 2003 at 03:42:28PM -0400, Rogers, Weston wrote:

Oct 14 15:42:41 l33t sendmail[7346]: h9EJgeUK007346: to=otrs, ctladdr=root (0/0), delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=30024, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (h9EJgfpD007348 Message accepted for delivery) Oct 14 15:42:42 l33t sendmail[7349]: h9EJgfpD007348: to=, ctladdr= (0/0), delay=00:00:01, xdelay=00:00:01, mailer=local, pri=30513, dsn=2.0.0, stat=Sent

procmail: [7265] Tue Oct 14 15:39:11 2003 procmail: No match on ! "^From.*@uslec.com" procmail: Match on ! "^From.*@example.com"

I'm not sure, but I believe there is a syntax error on your .procmailrc: [...] # -- # Remove all X-OTRS Header (allow this only for trusted email) # e. g. from *@example.com # -- #:0 fhw : #* !^From.*@uslec.net #| grep -vi '^X-OTRS-' [...] That's bad. Add a # on the "*@example.com" line and try it again. More procmail info is also available at http://www.procmail.org/ Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier