17 Jan
2004
17 Jan
'04
3:21 p.m.
On Saturday, January 17, 2004 3:00 PM
MEGA Hospedagem
Is it possible to don't need users on OTRS?
I just want people to fill a form with:
You don't need customer users in OTRS, your customer users (or any form) can simply send a mail to one of your system email adresses. All you need is at least one agent account to answer the inquiries. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388