Yea!!! Thanks, I have searched and find out that I was missing some packages for XML::Parser. Thanks. On Tue, 4 Mar 2008 21:37:20 +0100, Nils Breunese (Lemonbit) wrote
Enrique Garcia Briones wrote:
I just installed otrs in debian, and I release the software to be tested in my University, but, when one of the Administrators tried to install the ITSM package, it was showed this message:
Software error: Can't locate object method "new" via package "XML::Parser::Lite" at /usr/share/otrs//Kernel/System/XML.pm line 781, <PRODUCT> line 236.
For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error.
Please use the ITSM mailinglist for questions about ITSM: http://lists.otrs.org/mailman/listinfo/itsm
I tried to search in the archive files, it is hard without search tool.
They have a search function in the OTRS archives at mail- archive.com: http://www.mail-archive.com/otrs@otrs.org/ But apparently archive@mail-archive.com is not yet a member of the ITSM mailinglist yet.
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
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