Re: [otrs] owner field empty in phone view

3 Jun 2004


      On Thursday, June 03, 2004 11:19 AM
Dieter Schicker  wrote:
...
when I open the phone view the owner field is empty. I couldn't find
an answer in the archives. Does anybody know how to solve this
problem?
Choose a queue and the owner field will be filled with the appropriate
agents for that queue.

hth,

Robert Kehl

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