Nadeem Ahmad wrote:
Hi
We are running http://otrs.org/ OTRS 2.3.3 , we need enable LDAP authentication in this. How ca I do this. What peral module is required for this? What will happen it LDAP server is not available.
Dear Nadeem You already have the perl (I am supposing that is what you meant) module Net::LDAP......................ok (v0.33) Nothing will happen if you don't have any LDAP server. I mean, not in that sense that all hell breaks loose. But if you *need* to enable LDAP authentication, then you *must* have an LDAP server to authenticate against. For example, if you say that you need Active Directory Authentication, but then don't have any AD -- doesn't make much sense, does it? You can also use a mysql backend -- which should be fairly easy to set up, but you will need to recreate the user/agent groups. Hope this helps.