I'm sorry to keep bothering you... but it's not there either. I'm in /opt/otrs and I don't see that file. However, I do have that file in /opt/otrs/Kernel/System. But when I go to ~otrs it takes me to /opt/otrs, which does not have that file. ----- Jack Doyle, Network+ Systems Operations Specialist Lewis-Gale Clinic Information Systems -----Original Message----- From: Robert Kehl [mailto:mailinglists@robertkehl.de] Sent: Tuesday, January 18, 2005 12:09 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Red tickets in search results Jack Doyle schrieb:
My GenericAgent.pl is not in ~otrs, it's in ~otrs/bin. Is there where I need to be?
Sorry, my fault. It's not about GenericAgent.pl, but GenericAgent.pm. To make sure it's there, type: # ls -l ~otrs/Kernel/System/GenericAgent.pm hth, Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/