Hi Bernard,
On Wed, Jun 27, 2012 at 3:26 PM, Bernard Chambon
now other question : using several dyn fields, Is there a way to known which one has been modified Or do I have to process all dynamic fields, even if only one has changed (I mean now using event, still working with generic Agent.)
You can bind to the event for this specific field. If your register your event module for the event TicketDynamicFieldUpdate_IsCompanyTicket it would only be triggered if this field is updated. Kindest regards, Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Get Connected ! Everything in sync with OTRS 3.1- Be an early bird with our special offer: http://j.mp/xN9wk1