Hello Robert,

I don't know your conf, but I used to have this problem. I believe it was caused by tickets being locked after any action done.

Can you confirm if this is the case?

Thanks and Best Regards,
Muhammad El-Sergani.

On Tue, Aug 9, 2011 at 4:50 AM, Robert Woodworth <robertw@a10networks.com> wrote:

Im trying to figure out why some tickets stay closed and yet others re open
themselves.
Any troubleshooting ideas ?

I set the ticket to closed-successful and a little while later its reopened
all by itself.
I know I misconfigured something, but I cant find the error.

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