Re: [otrs] Cron jobs : what to change to make the refresh quickier?

* Martignier, Philippe :

Hi there,

I want to speed up the frequence of refresh (= an email arrives in Outlook and then OTRS looks in the mail box if there is a mail it deletes that email and create a ticket inside OTRS)

Well, don't use fetchmail, but feed OTRS directly via SMTP. -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de